HR Personnel

Job Description

Department: Human Resources

Reports to: HR Manager

Location: Muscat

Job Summary

The HR Personnel is responsible for managing the daily HR functions, including recruitment, onboarding, employee relations, and payroll support. This role supports both employees and management in creating a positive work environment and ensuring that HR policies are effectively implemented and followed.

Key Responsibilities

1. Recruitment and Onboarding
   • Manage full-cycle recruitment, from sourcing and interviewing to hiring and onboarding new employees.
   • Conduct background checks and reference checks for potential hires.
   • Develop and coordinate comprehensive onboarding programs to ensure smooth integration of new hires.
2. Employee Relations
   • Serve as a point of contact for employee inquiries, grievances, and HR-related concerns.
   • Maintain a positive workplace culture, mediate conflicts, and address workplace issues promptly.
   • Conduct exit interviews and provide feedback to management for process improvement.
3. HR Administration and Compliance
   • Maintain accurate employee records, update HR databases, and ensure confidentiality.
   • Ensure compliance with labor laws, company policies, and industry-specific regulations.
   • Update and implement HR policies, procedures, and employee handbooks as needed.
4. Payroll and Benefits Administration
   • Coordinate payroll processing by collating attendance, leave records, and other data for timely payroll submission.
   • Assist in benefits administration, including health insurance enrollment, leave management, and employee wellness programs.
5. Training and Development
   • Support the development of training programs to enhance employee skills and performance.
   • Assist in coordinating workshops, team-building activities, and professional development initiatives.
   • Track and monitor training completion and employee performance metrics.
6. Performance Management
   • Support the annual performance review process, assisting in documentation and follow-up actions.
   • Help management in identifying performance issues and implementing improvement plans.

Qualifications

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience: Minimum of 4 years in an HR role, preferably in the entertainment, hospitality, or retail industry.
• Skills:
  • Strong understanding of HR practices and labor laws.
  • Excellent interpersonal and communication skills.
  • Proficiency in HR software or Erp's.
  • Ability to handle confidential information professionally.
  • Organizational and multitasking skills to manage various HR functions.

Working Conditions

• Office-based role with occasional presence required on the entertainment center floor or any field of operation
• Flexibility to work evenings or weekends as necessary, especially during peak operational periods or for recruitment events.